Can I change my order once it’s placed?
Unfortunately once the order is placed we cannot make any changes to the order. Please assure all shipping information is correct and accurate before submitting order.
What is the shipping process?
Free shipping on orders over $200. Processing time 1 - 2 businesses days. standard shipping 5-10 business days. excluding weekends and major holidays. Please note, before ordering shipping excludes major holidays.
How to track my order?
All tracking info will be sent directly to the email associated with the order once the order has shipped. Please contact info.twenty1roses@gmail.com if you have not received tracking within 7 business days.
What is the return/exchange process?
We do accept returns within 7 days of item delivery. all items must be in original condition unworn with original tags attached. all swimwear and items are final sale.
Damages and defects?
We pride ourselves on providing quality items, in case we have missed something please contact us immediately regarding defective items or quality/ quantity issues.